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Please indicate the quality level of the digital services received from Wouessi using a scale from (1) Poor to (5) Excellent.

	(0) Not Applicable	(1) Poor	(2) Fair	(3) Good	(4) Very good	(5) Excellent
Artificial Intelligence	Artificial Intelligence (0) Not Applicable	Artificial Intelligence (1) Poor	Artificial Intelligence (2) Fair	Artificial Intelligence (3) Good	Artificial Intelligence (4) Very good	Artificial Intelligence (5) Excellent
Blockchain	Blockchain (0) Not Applicable	Blockchain (1) Poor	Blockchain (2) Fair	Blockchain (3) Good	Blockchain (4) Very good	Blockchain (5) Excellent
Cloud Services	Cloud Services (0) Not Applicable	Cloud Services (1) Poor	Cloud Services (2) Fair	Cloud Services (3) Good	Cloud Services (4) Very good	Cloud Services (5) Excellent
Content Management System	Content Management System (0) Not Applicable	Content Management System (1) Poor	Content Management System (2) Fair	Content Management System (3) Good	Content Management System (4) Very good	Content Management System (5) Excellent
Content Writing	Content Writing (0) Not Applicable	Content Writing (1) Poor	Content Writing (2) Fair	Content Writing (3) Good	Content Writing (4) Very good	Content Writing (5) Excellent
Data Analytics	Data Analytics (0) Not Applicable	Data Analytics (1) Poor	Data Analytics (2) Fair	Data Analytics (3) Good	Data Analytics (4) Very good	Data Analytics (5) Excellent
Digital Strategy	Digital Strategy (0) Not Applicable	Digital Strategy (1) Poor	Digital Strategy (2) Fair	Digital Strategy (3) Good	Digital Strategy (4) Very good	Digital Strategy (5) Excellent
Display Marketing	Display Marketing (0) Not Applicable	Display Marketing (1) Poor	Display Marketing (2) Fair	Display Marketing (3) Good	Display Marketing (4) Very good	Display Marketing (5) Excellent
eCommerce	eCommerce (0) Not Applicable	eCommerce (1) Poor	eCommerce (2) Fair	eCommerce (3) Good	eCommerce (4) Very good	eCommerce (5) Excellent
Email Marketing	Email Marketing (0) Not Applicable	Email Marketing (1) Poor	Email Marketing (2) Fair	Email Marketing (3) Good	Email Marketing (4) Very good	Email Marketing (5) Excellent
Graphic / Print Design	Graphic / Print Design (0) Not Applicable	Graphic / Print Design (1) Poor	Graphic / Print Design (2) Fair	Graphic / Print Design (3) Good	Graphic / Print Design (4) Very good	Graphic / Print Design (5) Excellent
Hosting	Hosting (0) Not Applicable	Hosting (1) Poor	Hosting (2) Fair	Hosting (3) Good	Hosting (4) Very good	Hosting (5) Excellent
Logo Branding	Logo Branding (0) Not Applicable	Logo Branding (1) Poor	Logo Branding (2) Fair	Logo Branding (3) Good	Logo Branding (4) Very good	Logo Branding (5) Excellent
Mobile App Design	Mobile App Design (0) Not Applicable	Mobile App Design (1) Poor	Mobile App Design (2) Fair	Mobile App Design (3) Good	Mobile App Design (4) Very good	Mobile App Design (5) Excellent
Mobile App Development	Mobile App Development (0) Not Applicable	Mobile App Development (1) Poor	Mobile App Development (2) Fair	Mobile App Development (3) Good	Mobile App Development (4) Very good	Mobile App Development (5) Excellent
Pay-Per-Click	Pay-Per-Click (0) Not Applicable	Pay-Per-Click (1) Poor	Pay-Per-Click (2) Fair	Pay-Per-Click (3) Good	Pay-Per-Click (4) Very good	Pay-Per-Click (5) Excellent
Search Engine Optimization	Search Engine Optimization (0) Not Applicable	Search Engine Optimization (1) Poor	Search Engine Optimization (2) Fair	Search Engine Optimization (3) Good	Search Engine Optimization (4) Very good	Search Engine Optimization (5) Excellent
Social Media Marketing	Social Media Marketing (0) Not Applicable	Social Media Marketing (1) Poor	Social Media Marketing (2) Fair	Social Media Marketing (3) Good	Social Media Marketing (4) Very good	Social Media Marketing (5) Excellent
Video Production	Video Production (0) Not Applicable	Video Production (1) Poor	Video Production (2) Fair	Video Production (3) Good	Video Production (4) Very good	Video Production (5) Excellent
Website Design	Website Design (0) Not Applicable	Website Design (1) Poor	Website Design (2) Fair	Website Design (3) Good	Website Design (4) Very good	Website Design (5) Excellent

Please provide your level of satisfaction on the services associated with the production of our Digital Services.

	(0) Not Applicable	(1) Not Satisfied	(2) Satisfied	(3) Very satisfied
Our staff involvement in understanding your needs.	Our staff involvement in understanding your needs. (0) Not Applicable	Our staff involvement in understanding your needs. (1) Not Satisfied	Our staff involvement in understanding your needs. (2) Satisfied	Our staff involvement in understanding your needs. (3) Very satisfied
The transition from the sale process to the delivery of service.	The transition from the sale process to the delivery of service. (0) Not Applicable	The transition from the sale process to the delivery of service. (1) Not Satisfied	The transition from the sale process to the delivery of service. (2) Satisfied	The transition from the sale process to the delivery of service. (3) Very satisfied
the finished services met your expectations.	the finished services met your expectations. (0) Not Applicable	the finished services met your expectations. (1) Not Satisfied	the finished services met your expectations. (2) Satisfied	the finished services met your expectations. (3) Very satisfied
The contract/agreement for the services provided	The contract/agreement for the services provided (0) Not Applicable	The contract/agreement for the services provided (1) Not Satisfied	The contract/agreement for the services provided (2) Satisfied	The contract/agreement for the services provided (3) Very satisfied
The level of knowledge and expertise demonstrated in the execution of the agreement.	The level of knowledge and expertise demonstrated in the execution of the agreement. (0) Not Applicable	The level of knowledge and expertise demonstrated in the execution of the agreement. (1) Not Satisfied	The level of knowledge and expertise demonstrated in the execution of the agreement. (2) Satisfied	The level of knowledge and expertise demonstrated in the execution of the agreement. (3) Very satisfied

Which aspect of our services needs immediate improvement?


Turn around time	Turn around time
Quality of work	Quality of work
Client relations	Client relations

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Additional comments or suggestions

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